7e77 Privacy Policy

7e77 is an online gaming and sports betting platform serving users in Bangladesh. This privacy policy ("Policy") explains how 7e77 collects, uses, stores, and discloses your personal information. When you use the 7e77 website or app, you are considered to have agreed to the terms described in this Policy.

This Policy applies to all 7e77 users — registered members, guest visitors, and anyone who interacts with our services. Before using the platform, you should also read our Terms and Conditions, as both documents together govern the relationship between you and 7e77.

7e77 may collect the following types of information:

2.1 Information You Provide Directly

• Name, date of birth, gender, and nationality
• Email address and mobile number
• Bank account or mobile financial service (bKash, Nagad, Rocket, Upay) details
• National ID card or passport information (for identity verification)
• Username and password (stored in encrypted form)

2.2 Information Collected Automatically

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Login time, session duration, and page browsing history
• Transaction date, amount, and method
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, 7e77 may collect supplementary information from trusted third parties. This information is used only for legitimate purposes and is deleted once it is no longer relevant.

7e77 uses the information collected for the following purposes:

1. Account registration, verification, and management
2. Processing deposits, withdrawals, and other financial transactions
3. Providing customer support — 24/7 service in Bangla and English via live chat and email
4. Communications regarding bonuses, promotions, and VIP rewards
5. Ensuring platform security and preventing fraud
6. Meeting legal and regulatory obligations
7. Improving service quality and analysing user experience
8. Operating responsible gaming tools effectively

7e77 never sells your personal information or transfers it to third parties for commercial purposes.

4.1 Retention Period

7e77 retains your information only for as long as necessary to provide the service or as required by legal obligations. Even after an account is closed, certain financial information may be kept for a period specified by applicable law.

4.2 Technical Security

7e77 uses SSL (Secure Sockets Layer) encryption to keep your information secure. Data is stored in encrypted form at the server level and regular security audits are conducted. Passwords are never stored in plain readable form.

4.3 Access Control

Only authorised staff are granted access to the information necessary to carry out their specific duties. All staff are required to comply with strict confidentiality agreements.

7e77 may share your information with third parties in the following circumstances:

5.1 Service Providers

Only the necessary information is shared with trusted partners who assist in providing services such as payment processing (bKash, Nagad, Rocket, Upay, bank transfer), identity verification, and customer support. These partners are required to comply with 7e77's security standards.

5.2 Legal Obligations

We may disclose information to comply with court orders, requests from investigative authorities, or requirements under applicable law. In such cases, only the specific information requested is provided.

5.3 Business Restructuring

If there is a significant change to 7e77's business structure (such as a merger or acquisition), information may be transferred. However, it will be ensured that the new operating entity abides by the terms of this Policy.

7e77 uses cookies and similar technologies to improve the platform's functionality. Cookies are small text files stored on your device that help the service remember your preferences and make the login experience easier.

6.1 Types of Cookies

• Essential Cookies: Used to store login sessions, balance information, and security tokens — the platform cannot function properly without these.
• Functional Cookies: Store language preferences, page layout, and user preference information.
• Analytics Cookies: Collect anonymised statistics to understand usage patterns.

You can disable cookies from your browser settings, but this may limit some functionality of the platform.

As a 7e77 user, you have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request that your information be deleted (where no legal obligation requires its retention).
• Right to Restrict Processing: The right to object to marketing communications or non-essential use of your data.
• Data Portability: The right to receive your information in a readable, structured format.

To exercise these rights, contact our customer support team. Once your identity is verified, your request will be processed as quickly as possible. For details on how to contact us, visit our About Us page.

7e77 strictly prohibits use of the platform by anyone under the age of 21. Age verification is mandatory at registration. If a user is found to have provided false information about their age, their account will be closed immediately and the associated information will be deleted.

We do not knowingly collect any personal information from anyone under the age of 21. For more information on responsible gaming, we recommend reading our Responsible Gaming page.

As 7e77 uses global infrastructure, your information may be stored on servers outside Bangladesh. In such cases, the necessary agreements and security measures are in place to protect your data. Transfers are made only to countries where adequate data protection standards exist.

The 7e77 platform may have connections to third-party payment gateways or other services. These third parties have their own privacy policies which are outside 7e77's control. You are advised to read their respective policies before using those services.

7e77 reserves the right to update this privacy policy as needed. When changes are made, the new version will be published on this page and registered users will be notified by email or live chat. Continued use of the platform after an update will be considered acceptance of the new policy.

If you have any questions or need clarification regarding the privacy policy, please contact our support team. Answers to common questions may also be found in our FAQ section.

For any questions about this privacy policy or the use of your personal information, the 7e77 customer support team is available seven days a week, 24 hours a day, in Bangla and English.

• Live Chat: Available on any page of the platform
• Email: [email protected]

After receiving your request or complaint, we will do our best to respond as soon as possible.